Fractional CFO · DTC & subscription brands, $5M+

Your numbers are lying to you.
I find where.

I'm Michael Haddad. I pull your raw data myself, find where reality has drifted away from what you believe, and turn that into strategy you can defend in any room.

Request the Divergence Audit $6,500 fixed · two weeks · findings in writing

Prefer to talk first? Book a 30-minute fit call

Expert-Vetted on Upwork · top 1% of talent · 100% Job Success · client reviews ↓

The problem

Every brand runs on a model. Most are wrong somewhere, and nobody knows where.

Maybe your model is a forecast in a spreadsheet. Maybe it's just what you believe. Written down or not, that's your model.

Finding · fulfillment
$40$70believed vs actual shipping cost per order

The 3PL's invoices buried the real figure. The brand was about to launch discounted international subscriptions on the believed number. I caught it before it could tank their cash flow.

Finding · forecasting
25%of revenue invisible to a $12M brand's model

Forecasts kept drifting and their own CFO couldn't find the cause. In the raw cohort data: customers acquired years earlier had quietly grown to a quarter of revenue, and the model couldn't see them. Everyone beat plan all year.

Dashboards mirror your assumptions back at you. Your accountant reports what happened. So who's actually checking the assumptions underneath? Someone has to open the raw data. That's the work I do.

Outcomes

What brands took away from working with me.

–$2.9Mcash positive

One brand, two years, through a board crisis and a broken-attribution year. Read the full story →

25% lower CAC

One blended LTV-to-CAC number ended the weekly guesswork in media buying debates. "CAC is down but traffic leaked to Amazon, are we better off?" became "LTV to CAC went from 1.41 to 1.56. This is a win."

120+ startups

Models built or torn apart across SaaS, consumer, logistics, and healthcare. That range is why I saw what specialists missed: a subscription brand is a SaaS business wearing an e-commerce costume.

22 calls · 1 miss

Due diligence at a UK investment agency, the firm's money riding on each call. Two of my passes are dead. None of my fourteen invests has failed. The miss is published too. See the full scoreboard →

The product

The Divergence Audit

Fixed price. Two weeks. Findings in writing.

The kind of questions it answers
  • Is our CAC actually what our dashboard says it is?
  • Why does our forecast keep missing?
  • Do we really make money on international orders, on that channel, on that SKU?
  • Can we afford to scale spend next quarter?
$6,500 fixed · no retainer required · no obligation after
Request the audit How it works →

Most clients do ask me to stay on afterward. That conversation happens because you've seen the findings, not because I pitched you.

"Michael was fantastic: he quickly picked up an understanding of our business and was able to turn around a relatively complex model for important fundraising meetings in a very tight time window."

Mike Saunders · CEO, Commonplace (UK) · via Upwork · more reviews
Fit

For brands doing $5M+ with a decision on the table.

Scaling spend, a new channel, a raise, an inventory bet, and it rides on numbers you're not fully sure of. If you're under $5M or need hands-on accounting, I'm the wrong hire, and I'd rather say so here. Check the full fit list →

The lens

Most subscription brands are running a SaaS business on e-commerce math.

Cohort revenue, retention curves, LTV payback. The metrics that actually govern your future are the ones a standard e-com dashboard treats as afterthoughts. Reframe the financials and the same numbers start answering different questions: what growth actually costs, which customers compound, where the next dollar should go.

See the reframe applied →

Before the question comes

Sooner or later, someone interrogates your numbers.

Request the Divergence Audit $6,500 fixed · two weeks

Prefer to talk first? Book a 30-minute fit call